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Jennifer Cronin

WHARF Hotels


An Australian, Dr. Cronin has an extensive career and track record in hotels and hospitality throughout Asia and Australia.

Dr. Cronin was appointed President of Marco Polo Hotels in February 2016 after serving as Vice President Sales & Marketing from 2014.   Her initial remit was to launch the new luxury hotel brand, Niccolo and open the first of the luxury portfolio, Niccolo Chengdu in 2015.  The brand has been internationally acclaimed and will set the benchmark for new openings in Chongqing, Changsha and Suzhou.  However, her current priority will be the opening of the new HK flagship property in the conservation project, The Murray, a Niccolo Hotel, Hong Kong in 2017.

She is dedicated to spearheading new initiatives and strategic developments where her transformative leadership vision will further strengthen the Marco Polo and Niccolo brands as the portfolios expand, reinforcing the group as one of the leading regional players in the hospitality industry.

Jennifer graduated with a Doctorate of Philosophy in 2016 from Bond University based on her PhD research, titled “Empowering Readiness; influencing crisis management success outcomes”.  She was awarded the 2013 Australian Postgraduate Award, conferred by the Commonwealth’s Department of Innovation, Industry, Science & Research, awarded to elite students based on the basis of academic achievement, proven research ability and research potential.  Recently, Jennifer was also conferred Bond University’s most prestigious alumni accolade; the Robert Stable Alumni Medal, for her exceptional achievement in bridging academia and industry.  Last year culminated with Jennifer receiving the 2016 APAC BMW Corporate Hotelier of the Year Award.

Her commitment to professional development and supporting future hoteliers is evidenced with her appointment to Chairperson of the Industry Advisory Committee for the School of Hospitality and Tourism Management, Hong Kong Polytechnic University, as well as the Advisory Board of the Bond Business School, Bond University.